Assessment of Managerial Effectiveness

In keeping with [Company]’s goal to continuously improve, we are asking for your candid feedback on your manager. A summary of results will be prepared for each individual manager so s/he can use the feedback to learn and develop as a manager. An overall summary will be prepared for the company to assess areas for additional manager training and emphasis. Your individual responses will be completely confidential. No manager will receive an individual report unless at least 4 surveys are turned in (so results can be averaged and your anonymity can be protected).

Name of Manager:	____________________________________________________

*Valuing Behaviors*	Never	Seldom	Frequently	Always
Shows respect for all team members	1 2 3 4 5 6 7 8 9 10
Seeks input from all team members	1 2 3 4 5 6 7 8 9 10
Measures results instead of methods or styles	1 2 3 4 5 6 7 8 9 10
Gives support when and where needed	1 2 3 4 5 6 7 8 9 10
Recognizes good actions and good results catches people doing things right	1 2 3 4 5 6 7 8 9 10
Maintains a balance between "people" issues and "business" issues	1 2 3 4 5 6 7 8 9 10
Shows genuine concern for team members	1 2 3 4 5 6 7 8 9 10
Keeps the focus on fixing problems rather than finding someone to blame	1 2 3 4 5 6 7 8 9 10
Treats people fairly, without favoritism	1 2 3 4 5 6 7 8 9 10
Cares about me	1 2 3 4 5 6 7 8 9 10
Protects confidentiality	1 2 3 4 5 6 7 8 9 10

*Interdependence Behaviors*	Never	Seldom	Frequently	Always
Supports a team environment- places a premium on collaboration, cooperation, and contributing to others' success	1 2 3 4 5 6 7 8 9 10
Recognizes and rewards team-supportive actions and behaviors of others	1 2 3 4 5 6 7 8 9 10
Recognizes and supports the work of other departments	1 2 3 4 5 6 7 8 9 10
Protects the absent - doesn't criticize those who are not present	1 2 3 4 5 6 7 8 9 10
Considers the impact of actions and decisions on other departments before implementing	1 2 3 4 5 6 7 8 9 10

*Communication Behaviors*	Never	Seldom	Frequently	Always
Listens effectively	1 2 3 4 5 6 7 8 9 10
Encourages others to express different ideas and perspectives	1 2 3 4 5 6 7 8 9 10
Takes the time to understand other perspectives- open to changing his/her position	1 2 3 4 5 6 7 8 9 10
Open to negative/constructive feedback	1 2 3 4 5 6 7 8 9 10
Gives enough information, keeps me informed	1 2 3 4 5 6 7 8 9 10
Gives enough open and honest feedback	1 2 3 4 5 6 7 8 9 10
Effectively deals with conflict	1 2 3 4 5 6 7 8 9 10
Lets me know how I am doing	1 2 3 4 5 6 7 8 9 10
Involves me in decision making	1 2 3 4 5 6 7 8 9 10
Sets a clear direction for our department	1 2 3 4 5 6 7 8 9 10
Communicates openly and honestly	1 2 3 4 5 6 7 8 9 10

*Valuing Diversity Behaviors*	Never	Seldom	Frequently	Always
Discourages devaluing comments/ behaviors	1 2 3 4 5 6 7 8 9 10
Ensures that department activities are inclusive	1 2 3 4 5 6 7 8 9 10
Seeks input/feedback from diverse individuals, groups, and internal/external customers	1 2 3 4 5 6 7 8 9 10
Demonstrates commitment to valuing diversity	1 2 3 4 5 6 7 8 9 10
Open to diversity discussions and issues	1 2 3 4 5 6 7 8 9 10

*Leadership Behaviors*	Never	Seldom	Frequently	Always
Encourages and embraces change - challenges status quo	1 2 3 4 5 6 7 8 9 10
Provides cross-functional development opportunities for team members	1 2 3 4 5 6 7 8 9 10
Helps me develop and grow	1 2 3 4 5 6 7 8 9 10
Encourages and supports my involvement in training and development	1 2 3 4 5 6 7 8 9 10
Encourages and supports my involvement in community activities and events	1 2 3 4 5 6 7 8 9 10
Encourages and supports my involvement in company activities and events	1 2 3 4 5 6 7 8 9 10
Actions and behaviors are consistent with words	1 2 3 4 5 6 7 8 9 10
Is trustworthy	1 2 3 4 5 6 7 8 9 10
Is a role model for continuous improvement	1 2 3 4 5 6 7 8 9 10
Uses a coaching management style, rather than a boss management style	1 2 3 4 5 6 7 8 9 10
Supports me, helps me achieve results	1 2 3 4 5 6 7 8 9 10
Supports a customer service approach for both internal and external customers	1 2 3 4 5 6 7 8 9 10
Deals with issues that need to be addressed	1 2 3 4 5 6 7 8 9 10
Provides a clear sense of purpose and direction, roles and responsibilities, for me and for our group	1 2 3 4 5 6 7 8 9 10

Walk the Talk Progress and Effectiveness of Efforts Since the Last Survey
On a scale of 1-10 (10 being highest), please rate the following:
____ How much has your manager used the feedback from the last survey?
____ How would you rate his/her efforts in terms of effectiveness?

General Feedback

Optional - Type or print your answers, add additional pages if needed.
What should your manager continue to do?

What would you like your manager to start or stop doing?

Since the last survey, has your manager used the feedback to make improvements?
¨ Yes ¨ No

If appropriate, please list the things your manager has done to improve since the last survey.

What does your manager do that makes your work more enjoyable and helps you feel more successful?

Source: https://www.hr360.com/WorkArea/DownloadAsset.aspx?id=1229

Web site to visit: https://www.hr360.com/

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Assessment of Managerial Effectiveness

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